Terms & Conditions

A 25% deposit is taken at the time of booking.
Cancellation: Should you need to cancel any deposit paid is non – refundable. All cancellations are subject to a £20
cancellation fee. A 21-day cancellation policy applies (in the event of cancellation within that time or in the event of non-arrival guests will be charged for the full cost of their stay).
Bookings taken within four weeks of arrival at the Property must be paid in full at the time of booking.
Once we have received your booking details and all appropriate payments, we will issue a receipt.
A reminder will be sent to you four weeks before the balance of payment is due, when the rental cost must be paid. If payment is not received we reserve the right to treat the booking as cancelled.

If you request any changes to your booking we will endeavor to comply but cannot guarantee to be able to do so.
Cancellation of your booking must be made in writing.
We recommend that you take out independent holiday insurance before your trip.

Check-in and check-out times are 4pm (check-in) and 10 am (check-out). Guests must respect the departure times agreed.

Guests must ensure that they are aware of the Fire Evacuation Plan relating to their cottage. The Booking Party must ensure that any guest requiring a personal evacuation plan meets with a member of our team to discuss this, on arrival.

Our Cottages including all furniture, fittings, facilities, equipment and the surrounding grounds must be kept in the same state of repair and condition as at the commencement of the booking and should be returned in a good state of cleanliness and general order.
Damages: Whilst the cost of the occasional minor breakage is included in our pricing, more extensive damage to hard or soft furnishings, fixtures, fittings and decorations will be charged for. The accommodation will be inspected immediately following the booking and damage found will be photographed and emailed to the customer prior to the following guests arrival. Please notify us on any damage caused prior to your departure.
Guests are advised that they must adhere to the waste/recycling policy for their property.

Guests should maintain appropriate behavior. Should a member of the party abuse the Property or display dangerous, offensive or rude behavior to our representatives or any third parties (e.g. neighbors) we reserve the right to require the person(s) concerned to leave the Property immediately.
Guests are responsible for maintaining acceptable levels of noise at the Property and within the grounds and vicinity of the property particularly between the hours of 10.00pm and 8.00am. In the event of a breaching in this responsibility, we reserve the right to ask you to vacate the Property and the contract will terminate immediately without refund or compensation.
The Booking Party should ensure that the group does not exceed the maximum number of people stated in the property details nor sub-let the Property nor allow anyone to stay at the Property who is not included in the booking.
In the event of any member of the party breaching the responsibilities set out above, we reserve the right to ask the party to vacate the Property and the contract will terminate immediately without refund or compensation and the organizer will remain liable for any costs or damages incurred by us as a result of your breaching these Booking Terms and Conditions.